Privacy Policy

Welcome to hj77. We are committed to protecting the privacy and security of every player who chooses our platform for cricket betting, live casino, slots, and more. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices and rights you have regarding your data. Please read this document carefully before registering or using any hj77 service.

This policy applies to all users accessing hj77 services from Bangladesh, including via the hj77 website or any associated mobile-optimised interface. By continuing to use our platform, you acknowledge that you have read and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

hj77 collects information that is necessary to operate a secure, compliant, and enjoyable betting and casino platform for players in Bangladesh. The categories of information we collect include the following:

1.1 Personal Identification Information

When you register a hj77 account or complete identity verification, we may collect:

• Full legal name and date of birth
• National ID number or passport details (for KYC verification)
• Mobile phone number and email address
• Residential address, district, and division within Bangladesh
• Account username and encrypted password credential

1.2 Financial & Transaction Information

To process deposits and withdrawals via Bangladesh's local payment methods, we handle transaction data including:

• bKash, Nagad, or Rocket mobile wallet numbers and transaction references
• Deposit amounts, withdrawal requests, and balance history in BDT
• Bank account or card details where applicable (Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank)

1.3 Technical & Usage Data

We automatically collect certain technical information when you access hj77, including your IP address, device type, operating system, browser version, referring URLs, session timestamps, pages visited, games played, and click patterns. This data is used to maintain platform security, improve user experience, and detect fraudulent behaviour.

2. How We Use Your Information

hj77 uses your personal information strictly for legitimate platform purposes. Specifically, your data may be used to:

• Create, verify, and manage your hj77 player account
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported channels
• Deliver bonuses, free spins, and promotional offers relevant to your activity
• Provide customer support and respond to enquiries submitted via email
• Monitor platform activity to detect and prevent fraud, money laundering, and underage gambling
• Improve platform features, game offerings, and the overall user experience for players across Dhaka, Chittagong, Sylhet, and beyond

3. Sharing Your Information

hj77 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share your information in limited, defined circumstances:

• Payment processors (bKash, Nagad, Rocket, Visa, Mastercard) to facilitate approved transactions
• Identity verification and KYC service providers to confirm player eligibility
• Game platform providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi) in an anonymised or aggregated form for game integrity purposes
• Law enforcement or regulatory authorities when required by applicable law or court order

All third-party partners who receive your data are contractually required to handle it in accordance with applicable data protection standards and to use it only for the purpose for which it was shared.

4. Cookies and Tracking Technologies

hj77 uses cookies and similar tracking technologies to enhance your experience, maintain your session, and understand how players navigate the platform. The types of cookies we use include:

• Essential cookies: required for core functionality such as login sessions, account security, and navigation
• Analytical cookies: help us understand usage patterns, popular games, and peak activity periods to improve performance
• Preference cookies: remember your language setting, preferred payment method, and display preferences

You may adjust cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of hj77 services. We do not use cookies to collect sensitive financial data or passwords.

5. Data Retention and Security

hj77 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, and regulatory compliance requirements. Account data is typically retained for the duration of your active membership and for a defined period thereafter in accordance with applicable standards. When data is no longer required, it is securely deleted or anonymised.

We implement SSL encryption across all data transmissions between your device and hj77 servers. Access to personal data is restricted to authorised personnel only, and all internal systems are protected by industry-standard security protocols. While no system can guarantee absolute security, hj77 applies robust technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.

6. Your Rights Regarding Personal Data

As a hj77 player in Bangladesh, you have the following rights in relation to the personal data we hold about you:

• Right of access: request a copy of the personal data hj77 holds about you
• Right to rectification: request correction of inaccurate or incomplete personal data
• Right to erasure: request deletion of your data where it is no longer needed for the purpose it was collected
• Right to restrict processing: ask us to limit how we use your data in certain circumstances
• Right to withdraw consent: where processing is based on consent, withdraw that consent at any time by contacting our support team

To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within a reasonable timeframe and respond substantively as quickly as practicable.

7. Third-Party Payment Processors

hj77 integrates with third-party payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard to facilitate financial transactions on our platform. When you initiate a deposit or withdrawal, relevant transaction data is transmitted to the respective payment provider to complete the transaction. These providers operate under their own privacy policies and data security frameworks.

hj77 does not store your complete mobile wallet credentials or full card numbers on our servers. Payment credentials entered during a transaction are processed directly through the respective payment gateway's secure infrastructure. We strongly encourage you to review the privacy policies of any payment provider you use in conjunction with hj77.

8. Age Restriction and Underage Players

hj77 is strictly for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. During registration and KYC verification, we actively verify player age. If we discover that a user under 21 has registered an account, we will immediately suspend that account, void any associated transactions, and securely delete all related personal data. If you believe an underage person has registered using hj77, please contact us at [email protected] so we can investigate and act promptly.

9. Changes to This Privacy Policy

hj77 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email notification or a prominent notice on the hj77 platform. The "Last Updated" date at the top of this page reflects when the most recent revision was made. We recommend reviewing this policy periodically to stay informed of any updates.

Your continued use of hj77 following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised policy, you should discontinue use of hj77 services and may request account closure by contacting our support team.

10. Contact and Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the hj77 support team. Our team is available 24/7, Bangladesh Standard Time (BST, UTC+6), and will respond to privacy-related requests as promptly as possible.

Email: [email protected] (plain text — not a clickable link)